At Vehasa, we understand that sometimes you may need to cancel an order. We try to make our cancellation policy as flexible as possible to accommodate our customers’ needs while also ensuring that we are able to manage our inventory and shipping processes efficiently.

Cancellation Policy

If you wish to cancel an order, please contact us at [email protected] as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed, we may not be able to cancel it.

If your order has not been processed yet, we will cancel it and issue a full refund. However, if your order has already been processed and shipped, you will need to follow our return policy to receive a refund.

If you cancel an order after it has been shipped, you will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from your refund.

We reserve the right to cancel an order for any reason, including but not limited to, product availability, pricing errors, or suspected fraud. If we cancel an order, we will notify you as soon as possible and issue a full refund.

Pre-Order Cancellation

If you pre-order an item, you may cancel your order at any time before the item is shipped. However, please note that pre-orders are subject to availability, and we cannot guarantee that we will be able to fulfill your order. If we are unable to fulfill your order, we will notify you as soon as possible and issue a full refund.

Cancellation Due to Product Unavailability

In rare cases, a product may become unavailable after you have placed an order. If this happens, we will notify you as soon as possible and cancel your order. If you have already been charged for the order, we will issue a full refund.

Cancellation Due to Pricing Error

In the event of a pricing error on our website, we reserve the right to cancel any orders placed for the incorrectly priced item(s). If your order is canceled due to a pricing error, we will notify you as soon as possible and issue a full refund.

Cancellation Due to Suspected Fraud

We take fraudulent activity seriously and reserve the right to cancel any orders that we suspect to be fraudulent. If your order is canceled due to suspected fraud, we will notify you as soon as possible and issue a full refund.

Changing an Order

If you wish to make changes to an order that has already been placed, please contact us at [email protected] as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed, we may not be able to make changes to it.

If your order has not been processed yet, we may be able to make changes to it. However, if your order has already been processed and shipped, you will need to follow our return policy to make any changes.

Final Thoughts

At Vehasa, we strive to provide our customers with the best possible shopping experience. We understand that sometimes orders may need to be canceled or changed, and we try to make this process as easy as possible for our customers. If you have any questions or concerns about our cancellation policy, please do not hesitate to contact us at [email protected]. We are always here to help you.